Refund Policy

If you are unhappy with your purchase or wish to return your item, please contact us here: tothesea.baby@hotmail.com.

It is possible to return your item within 10 days from the date of purchase. Please note that we do not make any exchanges online, but it would be possible for you to come and make an exchange, on request free of charge at the Maison Allumette in Boucherville. Otherwise, it is possible for you to return your item that does not fit and place a new order afterwards.

Returned item must be brand new. If the reason for the return is not for a defect, the shipping costs as well as the taxes will be assumed by the customer.

We will issue refunds for the item once the item has been received. The refund will be made on the original method of payment within 48 hours of receipt of the item. The refund may take up to 7 days to appear in your account depending on your banking institution.

Thank you so much